Customer Reviews

If you have concerns about our authenticity, we understand. As suppliers, we prioritize keeping customer information confidential. However, we'd like to assure you that we have received positive feedback from three customers who have even filmed videos sharing their purchasing experiences with us. We guarantee the authenticity and validity of this information. Please feel confident in cooperating with us!

Customers from Guatemala

Customers from Mexico

Customers from Mexico

Our alibaba store review

Customer reviews and cooperation screenshots

Frequently Asked Questions (FAQ) 

Dear Valued Customer,

Thank you for choosing T-win as your textile supplier. We understand that international trade, especially in the textile industry, can sometimes lead to misunderstandings due to differences in standards and practices across countries. To foster clear communication and avoid unnecessary disputes, we want to provide detailed explanations about common industry issues that may arise during bulk production:

  1. Differences in Measurement Methods
    • Measurement standards for fabrics or lace may vary across countries and regions, which could result in slight discrepancies from your expectations. We adhere to industry norms and the agreed specifications to ensure accuracy, and we thoroughly inspect all goods before shipment.
  2. Production Quantity Variations
    • In the textile industry, a reasonable tolerance for production quantities (typically ±5%-10%) is common to ensure quality consistency and production efficiency. If you have specific requirements, please let us know in advance, and we will do our best to accommodate them.
  3. Color Card and Shade Variations
    • Due to differences in color card standards and production techniques, there might be slight deviations in color between the final product and the original color card or sample. These variations are considered normal within the industry. We recommend discussing acceptable color tolerances before placing your order.
  4. Other Industry-Standard Issues
    • While we strive to deliver high-quality products, minor issues inherent to the textile industry and production processes may occasionally occur. Our team is always available to provide technical support and address any concerns.

To minimize misunderstandings, we have provided detailed explanations of each standard：